A friendly computer expert at your door
Quality, affordable IT support and computer repair in Birmingham, for small businesses and home users
Computer support made easy
Call My IT Guy and an experienced, friendly technician will be at your home or office, and resolving your problem before you know it.
We are highly qualified Microsoft Certified Systems Engineers, with years of experience supporting all manner of computers and IT systems in homes and small businesses.
We’re based in Birmingham and can be with you in a jiffy. If you’d prefer, we can talk you through letting us connect remotely and can get to work on your issue immediately.
Plain English with no jargon
Offering great customer service, we care about the work we do and take satisfaction from resolving your problem and leaving with the knowledge of a job well done.
For HomeA friendly computer expert at your door
Straightforward, expert service
If you’ve ever worked in a large office you’ll know how convenient it can be to just call your IT department, but what if you could have that service at home? My IT Guy makes it that simple! We’re based in Birmingham and can be at your home almost as quickly as if we were already in the building.
Get. It. Done.
We can arrange to visit as soon as possible, or at a time that’s more convenient for you. We have years of experience dealing with all manner of computer problems. From slow, sluggish PCs, persistent error messages, deleted files, troublesome broadband and WiFi, to computers that won’t even turn on. Whatever your issue we’re the ones to call to set everything straight.
To pay, or not to pay
No doubt you know someone who’s “good with computers” and sometimes that’s fantastic. But most often it’s simpler and quicker to get a professional in to resolve the problem there and then. And we don’t cost the earth! Only £30 per half-hour and a £10 call-out fee if we need to visit, a price cap agreed with you, and you have peace of mind, knowing that the job is done, fully, cleanly and professionally.
No fix, no fee
In the unlikely event that we can’t fix the problem, we won’t charge you for the time spent working on it. Ultimately what we’re offering is great, old-fashioned service. We care about the work we do and take satisfaction from resolving your problem and leaving with the knowledge of a job well done.
Only £30 per half-hour (with a £10 call-out fee if we need to visit) and you have peace of mind, knowing that the job is done, fully, cleanly and professionally. In the unlikely event that we can’t fix the problem, then we won’t charge for the time spent. See our No Fix, No Fee policy for more details.
£30 per half-hour
+£10 call-out fee
(doesn't apply to remote or telephone support)
No hidden charges
No fix, no fee
We find that most issues can be resolved within an hour (£70) but we appreciate that it can be a worry when booking a technician and not knowing how long the job will take or how much it will cost, particularly if you've got an older PC or laptop and are not keen to invest too much money in its upkeep.
This is why we'll agree a price cap with you. An amount you're happy to pay based on how long we think the job will take. Remember, this is a maximum amount, so if we take less time, you'll pay less.