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Expert IT support, dedicated to the small businesses of Birmingham

Office 365 - IT support and computer repair in Birmingham

Your email, contacts and calendar on all your devices.

Access your company files and collaborate from anywhere.
Windows 10 help and support - IT support and computer repair in Birmingham

Issues with your Windows 10 upgrade?

Or are you anxious to upgrade without support?

IT support made easy

With My IT Guy on your team, you’ve one less thing to worry about.

We’ll provide a planned approach to your IT, enabling better security, reliability, cohesive cover and better integrated systems.

Local experts

We’re Birmingham-based and can be with you in a jiffy.

If you’d prefer, we can connect remotely and can get to work on your issue immediately.

Complete peace-of-mind

We are highly-qualified Microsoft Certified Systems Engineers, with years of experience supporting all manner of IT systems for small businesses.

Plain English with no jargon

Offering great customer service, we care about the work we do and take satisfaction from resolving your problems and improving your systems, all with the knowledge of a job well done.

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Expert IT consultancy and management

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On-site and remote support

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Proactive support

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IT documentation, reports and review

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Virus protection and removal

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Troubleshooting and fixing

Rapid, efficient response

Over the years we've carved out quite a niche providing IT support to professionals and small businesses in and around Birmingham. Whatever your issue, be it a computer that's gone down, email that’s stopped working, or systems that seem slow and inefficient, we appreciate how vital your computer systems are to your business but that every moment you spend worrying about, or troubleshooting an issue is time away from your core business.

Dedicated to you

Perhaps you’re just starting out, or have existing computer systems already in place that just don’t seem to do the job properly. We have years of experience in building the best solution for you.

We focus on sole traders and small offices, and we're always up-to-date on the latest developments.

Managed Service or Pay As You Go

For a fixed monthly fee, we offer a fully managed service whereby we can provide 24 hour monitoring of your systems and spot potential problems before they occur. We include remote support, cyber security, backup and even automated email signatures.

If you prefer, we provide a Pay As You Go service whereby you contact us when you need us and only pay for the time you use.

Improve your business

We’ll talk to you and find out how you operate so that we can suggest the very best way of moving forward to improve your IT infrastructure.

We understand the financial restraints of small businesses and can offer you real, cost-effective solutions to improve the working environment and efficiency for you and your staff.

Your time is valuable, so don’t waste it

 

I would strongly recommend Robin. He is a highly capable technical expert with the essential skill of being able to translate "IT Geek speak" into understandable terminology. He is pragmatic, robustly honest and reliable. I trust Robin with my data on which my business is based: it is safe in his hands & his skills are not outrageously expensive. He can also up your street cred as he arrives at your home on a cool motorbike!
Peter Leadbetter
Peter Leadbetter
14:37 09 Oct 17
Robin goes above and beyond to sort out problems. I've been using him for several years now and cannot recommend him highly enough. He is quick to respond, completely honest and trustworthy and all this at a really decent price.
Yolanda Szredzki
Yolanda Szredzki
09:29 09 Oct 17
Found My IT Guy advertised in the Moseley and Kings Heath magazine. Am always wary of contacting anyone for computer assistance, as am usually treated with some disdain due to not being too computer savvy. Am so pleased I plucked up the courage an contacted My It Guy. I received loads of advice, by email, on what to buy and then had new laptop set up by a lovely young man. Nothing was too much trouble and he answered all my questions patiently. I wasn't spoken down to and was not made to feel my questions were simple or silly. I cannot recommend this service highly enough.
Jan Rapport
Jan Rapport
12:20 09 Oct 17
After spending far to many evenings trying to repair my own laptop, I contacted My IT Guy, who arranged a time and date to arrive at my home to correct this. He arrived on time and did what he said he would, with out fuse or drama, all files where saved, no lose of any data. I'm now using my computer trouble free, my personal and work email accounts work along side each other. Will use My IT Guy again and would recommend My IT Guy to anyone having problems with a PC. Very Professional.Terry Rowley
Terry Rowley
Terry Rowley
11:25 09 Oct 17
We have been using My IT Guy for a couple of years & I have no hesitation in recommending their services to anyone. Quick, efficient, unobtrusive & honest & fair pricing. One less problem to worry about!
Colin Matthews
Colin Matthews
08:30 09 Oct 17
Robin's support to our company has been invaluable. He's prompt, trustworthy and always gets the job done in an efficient manner without over complicating the process - he's also good value for money. I would not want to put our IT needs in another company's hands.Tracey Simpson of Natural Enhancement (UK) Ltd
Tracey Simpson
Tracey Simpson
12:02 18 Oct 17
Robin is very good at what he does and he has been super helpful to me, and kept my small company on the road. He works remotely or comes to the office, and both are fine. Friendly and cheerful, and he rides a very cool motorbike! Highly recommended.
Paul Simmonds
Paul Simmonds
14:57 13 Oct 17
Robin Whiting has assisted us with our home computing on two occasions. I found him to be personable, extremely knowledgeable and able to navigate around numerous problems and find a solution in a very thorough and patient way. He was prepared to solve even the smallest problem calmly and effectively. He also found ways of making our email and other systems more efficient and easier to use by integrating our computer with our i-phones and i-pad. Nothing is too much trouble.I would thoroughly recommend Robin to any customer.
Rosie Debelle
Rosie Debelle
16:42 24 Oct 17
Fantastic service from Robin for both my husband and me. My new computer was set up in a few hours with masses of data/photos/music etc transferred from the old computer. All email addresses working fine and I'm tremendously grateful. Same for my husband. We are huge fans of Robin and have already recommended him to many of our friends.
Chrissie Twigg
Chrissie Twigg
15:02 10 Dec 17
Delighted to endorse the services of Robin. He is friendly, competent, and gets to the heart of your computer problems very efficiently. I have used him several times now and wouldn't want to be without his help in any computer problem situation. Highly recommended.
Margaret Briggs
Margaret Briggs
19:59 18 Jan 18
Robin to the rescue! I think I gave him a challenging time, but he overcame all the obstacles. Can’t wait for my next session!
Lorraine Hill
Lorraine Hill
20:22 18 Jan 18
Always prompt, efficient and resolves the problem.
Lisa Thorley
Lisa Thorley
08:32 04 Sep 18
Couldn't ask for better service. The team at My IT Guy really know their stuff and are so lovely with it. Expertise and customer service are great.
Julia Gillies-Wilkes
Julia Gillies-Wilkes
04:59 17 Sep 18
I would strongly recommend Robin to anyone experiencing IT problems. A fast and efficient service replacing my laptop hard drive. It runs better than before and Robin even managed to save and transfer my old data too! Thank-you
Liz Plans
Liz Plans
09:39 12 Nov 18

Contact Us

0121 274 0378

Telephone and WhatsApp

125 Westfield Road Birmingham B14 7SY

How would you prefer to be contacted?

My IT Guy