My IT Guy was established in 2010 in South London by Robin Whiting, and moved to Birmingham in March 2014. In 2018, My IT Guy became a public limited company, and the future is looking very bright!
Robin is a trained professional and a tech enthusiast who has been working in IT since 1998, originally in a large, corporate environment in Essex, and later supporting professionals and small businesses with their IT needs in London.
He lives in Kings Heath with his wife, Beth and their sons, Sam and George.
No Fix, No Fee
If we still can’t fix the problem, let’s say due to faulty hardware, we’ll offer you advice on what needs to happen next and offer to source a replacement component from one of our suppliers. If you chose not to proceed with this solution, then we have to charge you for a proportion of the time spent on diagnosis, but you’ll be completely aware of the situation and know what steps to take to resolve it.
We’ll be there at the time agreed.
In addition, they have years of practical experience in troubleshooting all manner of issues and keep themselves abreast of new software, hardware and techniques. You can be sure that the technician who turns up at your door is more than qualified for the job.
The Bottom Line
I’ve trained and worked for large, corporate IT departments, but in 2010 I went back to basics and set up My IT Guy with a very clear, simple focus: to provide a personal, honest, expert service to home users and small businesses. I visit people who work from home, and businesses who can’t have their own IT staff. For regular clients, my remote support solution is a brilliant time-saver, allowing me to get to work immediately.
If you have a home computer that is slow, inefficient or simply not working, let me know. If you run a small business and are grappling with inefficient email, file sharing, networks or any other IT issue, get in touch and you’ll be amazed at what can be achieved.” Robin Whiting
0121 274 0378
Telephone and WhatsApp