Why is a managed IT service right for you?
My IT Guy was established in 2010 as what’s known as a 'break/fix' IT support company. If something broke, we got a call and we went and fixed it. We offered a quick response and proved pretty good at fixing IT issues. However, we often found ourselves recommending more modern, secure, and reliable IT technologies, but with the business model we had, implementing these solutions came with a hefty bill.
Break/fix incentivises IT failures which disrupt business and result in unpredictable pay-outs. Let’s say an IT disaster occurred which we had to spend hours fixing. With break/fix, that’s a potentially huge pay-out for you. That isn’t an optimal way to maintain a mutually beneficial business partnership. We don’t want to just fix your stuff; we want to help you use technology to work more effectively and grow your business. Together we can move from firefighting to silent running.
So, we decided to better utilise our business expertise, do right by our clients and shift our focus towards providing an ongoing managed service to enable us to pre-empt issues and provide a reliable IT platform under a more digestible monthly plan.
With managed services, you pay a fixed monthly fee of £70 per person, per month, so we can get you using the right platform for your business and keep everything operating smoothly. We're incentivised to ensure that disaster doesn’t occur, because a disaster becomes our expense, not yours. So we implement more reliable systems and more effective solutions with better performance.
Moving to a pay-monthly service subscription allows you to predict your monthly IT spending without being hijacked by unexpected issues that take time and money from the important work you do. It also allows us to predict our income and invest in technologies and staff to give you a better service. Our companies can grow together.
We’ll provide a planned approach to your IT, enabling better security, reliability, flexibility, better integrated systems, and peace of mind.