A friendly computer expert at your door

Straightforward, expert service

If you've ever worked in a large office you’ll know how convenient it can be to just call your IT department, but what if you could have that service at home?

My IT Guy makes it that simple! We're based in Birmingham and can be at your home almost as quickly as if we were already in the building.

Get. It. Done.

We can arrange to visit as soon as possible, or at a time that's more convenient for you. We have years of experience dealing with all manner of computer problems.

From slow, sluggish PCs, persistent error messages, deleted files, troublesome broadband and WiFi, to computers that won't even turn on. Whatever your issue we're the ones to call to set everything straight.

To pay, or not to pay

No doubt you know someone who's "good with computers" and sometimes that’s fantastic. But most often it’s simpler and quicker to get a professional in to resolve the problem there and then. And we don’t cost the earth!

Only £35 per half-hour and a £15 call-out fee if we need to visit, a price cap agreed with you, and you have peace of mind, knowing that the job is done, fully, cleanly and professionally.

 

No fix, no fee

In the unlikely event that we can’t fix the problem, we won’t charge you for the time spent working on it.

Ultimately what we’re offering is great, old-fashioned service. We care about the work we do and take satisfaction from resolving your problem and leaving with the knowledge of a job well done.

I would strongly recommend Robin. He is a highly capable technical expert with the essential skill of being able to translate "IT Geek speak" into understandable terminology. He is pragmatic, robustly honest and reliable. I trust Robin with my data on which my business is based: it is safe in his hands & his skills are not outrageously expensive. He can also up your street cred as he arrives at your home on a cool motorbike!
Peter Leadbetter
Peter Leadbetter
14:37 09 Oct 17
Robin goes above and beyond to sort out problems. I've been using him for several years now and cannot recommend him highly enough. He is quick to respond, completely honest and trustworthy and all this at a really decent price.
Yolanda Szredzki
Yolanda Szredzki
09:29 09 Oct 17
Found My IT Guy advertised in the Moseley and Kings Heath magazine. Am always wary of contacting anyone for computer assistance, as am usually treated with some disdain due to not being too computer savvy. Am so pleased I plucked up the courage an contacted My It Guy. I received loads of advice, by email, on what to buy and then had new laptop set up by a lovely young man. Nothing was too much trouble and he answered all my questions patiently. I wasn't spoken down to and was not made to feel my questions were simple or silly. I cannot recommend this service highly enough.
Jan Rapport
Jan Rapport
12:20 09 Oct 17
After spending far to many evenings trying to repair my own laptop, I contacted My IT Guy, who arranged a time and date to arrive at my home to correct this. He arrived on time and did what he said he would, with out fuse or drama, all files where saved, no lose of any data. I'm now using my computer trouble free, my personal and work email accounts work along side each other. Will use My IT Guy again and would recommend My IT Guy to anyone having problems with a PC. Very Professional.Terry Rowley
Terry Rowley
Terry Rowley
11:25 09 Oct 17
We have been using My IT Guy for a couple of years & I have no hesitation in recommending their services to anyone. Quick, efficient, unobtrusive & honest & fair pricing. One less problem to worry about!
Colin Matthews
Colin Matthews
08:30 09 Oct 17
Robin's support to our company has been invaluable. He's prompt, trustworthy and always gets the job done in an efficient manner without over complicating the process - he's also good value for money. I would not want to put our IT needs in another company's hands.Tracey Simpson of Natural Enhancement (UK) Ltd
Tracey Simpson
Tracey Simpson
12:02 18 Oct 17
Robin is very good at what he does and he has been super helpful to me, and kept my small company on the road. He works remotely or comes to the office, and both are fine. Friendly and cheerful, and he rides a very cool motorbike! Highly recommended.
Paul Simmonds
Paul Simmonds
14:57 13 Oct 17
Robin Whiting has assisted us with our home computing on two occasions. I found him to be personable, extremely knowledgeable and able to navigate around numerous problems and find a solution in a very thorough and patient way. He was prepared to solve even the smallest problem calmly and effectively. He also found ways of making our email and other systems more efficient and easier to use by integrating our computer with our i-phones and i-pad. Nothing is too much trouble.I would thoroughly recommend Robin to any customer.
Rosie Debelle
Rosie Debelle
16:42 24 Oct 17
Fantastic service from Robin for both my husband and me. My new computer was set up in a few hours with masses of data/photos/music etc transferred from the old computer. All email addresses working fine and I'm tremendously grateful. Same for my husband. We are huge fans of Robin and have already recommended him to many of our friends.
Chrissie Twigg
Chrissie Twigg
15:02 10 Dec 17
Delighted to endorse the services of Robin. He is friendly, competent, and gets to the heart of your computer problems very efficiently. I have used him several times now and wouldn't want to be without his help in any computer problem situation. Highly recommended.
Margaret Briggs
Margaret Briggs
19:59 18 Jan 18
Robin to the rescue! I think I gave him a challenging time, but he overcame all the obstacles. Can’t wait for my next session!
Lorraine Hill
Lorraine Hill
20:22 18 Jan 18
Always prompt, efficient and resolves the problem.
Lisa Thorley
Lisa Thorley
08:32 04 Sep 18
Couldn't ask for better service. The team at My IT Guy really know their stuff and are so lovely with it. Expertise and customer service are great.
Julia Gillies-Wilkes
Julia Gillies-Wilkes
04:59 17 Sep 18
I would strongly recommend Robin to anyone experiencing IT problems. A fast and efficient service replacing my laptop hard drive. It runs better than before and Robin even managed to save and transfer my old data too! Thank-you
Liz Plans
Liz Plans
09:39 12 Nov 18
It’s unusual to get unsolicited thanks, and I know you were just doing your job, but thanks for setting me up on my new computer last Oct. I am now using it with 95% confidence which is good for me with technology. Jo Toye

Harborne

Let me say how much I appreciate your help: thank you SO much. You were brilliant and my computer is now like a new machine. I no longer dread doing emails! And, as you predicted, the additional contacts and diary functionality which I didn’t even know I wanted, is something I really enjoy. So, thanks again. And I will definitely come back to you if I have any other issues. E Johnson

Canada Water

Simple, plain English explanations and clear, straightforward solutions

Pricing

Only £35 per half-hour (with a £15 call-out fee if we need to visit) and you have peace of mind, knowing that the job is done, fully, cleanly and professionally. In the unlikely event that we can’t fix the problem, then we won’t charge for the time spent. See our No Fix, No Fee policy for more details.

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£35 per half-hour

 

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+£15 call-out fee

 (doesn't apply to remote or telephone support)

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No hidden charges

 

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No fix, no fee

 

Contact Us

0121 274 0378

Telephone and WhatsApp

125 Westfield Road Birmingham B14 7SY

My IT Guy