Set up email, contacts and calendars on your iPhone or iPad

You can access your company email, contacts and calendar on your iPhone or iPad in one of two ways.

We recommend using Microsoft’s Outlook app (available from the App Store) because it integrates more seamlessly with Office 365, supports more features of your Office 365 mailbox, better support for multi-factor authentication, and uses a consistent design language to Outlook on your computer.

You can also use the built-in Apple Mail app.

Open the App Store on your device and search for Microsoft Outlook. If you’re viewing this page on the device you want to set up your email on, you can tap here to go straight to the app in the Store.

If it’s your first time using Outlook for iOS, enter your full company email address, then tap Add Account. If not, open the Menu > tap Settings Outlook app settings > Add Account > Add Email Account.

Enter your email account password and tap Sign In.

Enter your password

If multi-factor authentication is enabled, verify your identity.

Accept any prompts for permission you may receive.

Swipe through the features and you’re good to go!

Go to your iPhone or iPad’s Settings

Scroll down and tap Accounts & Passwords > Add Account.

Tap Exchange.

Enter your company email address and a description of your account (we recommend using your full email address as the description, or your company name).

Tap Next.

Tap Sign In.

Enter the password associated with your email account.

Tap Sign in or Next.

The Mail app may request certain permissions. Tap Accept.

Choose the services you want to sync with your iOS device (you’ll probably want to select all of them) and tap Save.

You’re done!

Contact Us

0121 274 0378

Westfield Road, Birmingham B14 7SY

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