Testimonials and Reviews
Diane Harnett
19:01 21 Jun 20
Professional, quick off the mark, knowledgeable. Known Robin for years. A man you can depend on for your computer needs.
Kathryn Carson
20:58 13 Mar 20
Robin knows his stuff. Always beyond helpful and efficient. Would definitely recommend!
Harry Hornsey
17:19 31 Jan 20
I couldn’t recommend MY IT GUY enough. We needed a complete over-haul of our IT system and Robin took control of the whole process from start to finish. It was seamless! He pointed us in the right direction with hardware and set us up with office 365 accounts that sync to our phones. Any small issues have been resolved remotely with speed. Since having MY IT GUY on-board it has lifted a weight off my mind knowing that any of the company’s IT problems will be solved. Also, Robin is a really nice guy too which helps.
J MDR
13:57 02 Dec 19
Brilliant! We used Robin for an emergency solution for email issues we were having. Have now taken out a managed monthly plan with MY IT GUY so he can look after our IT issues remotely. Very happy with the service and monthly cost.
Richard Simson
08:31 21 Aug 19
Dependable service with in depth knowledge of business requirements and secure cloud computing
Peter Strong
13:35 18 Aug 19
I would strongly recommend Robin to anyone experiencing IT problems. A fast and efficient service replacing my laptop hard drive. It runs better than before and Robin even managed to save and transfer my old data too! Thank-you
Liz Plans
09:39 12 Nov 18
Couldn't ask for better service. The team at My IT Guy really know their stuff and are so lovely with it. Expertise and customer service are great.
Julia Gillies-Wilkes
04:59 17 Sep 18
Always prompt, efficient and resolves the problem.
Lisa Thorley
08:32 04 Sep 18
Recently needed to use my IT Guy. Fantastic service, very professional , problems sorted. Also a very nice person.
Angela Green
11:44 23 Jan 18
Very responsive and professional. Had our IT problems sorted in no time at all- highly recommended.
Phillip Sanger
08:30 19 Jan 18
Robin to the rescue! I think I gave him a challenging time, but he overcame all the obstacles. Can’t wait for my next session!
Hampton Clinic
20:22 18 Jan 18
Delighted to endorse the services of Robin. He is friendly, competent, and gets to the heart of your computer problems very efficiently. I have used him several times now and wouldn't want to be without his help in any computer problem situation. Highly recommended.
Margaret Briggs
19:59 18 Jan 18
Fantastic service from Robin for both my husband and me. My new computer was set up in a few hours with masses of data/photos/music etc transferred from the old computer. All email addresses working fine and I'm tremendously grateful. Same for my husband. We are huge fans of Robin and have already recommended him to many of our friends.
Chrissie Twigg
15:02 10 Dec 17
Robin provided prompt, expert and reassuring assistance.
Rod London
11:20 09 Dec 17
Excellent and prompt service
Hazel Came
22:21 25 Nov 17
An extremely positive experience. Robin fitted around my busy schedule and was able to do an evening session remotely. He was clear about charges and provided helpful advice in addition to the work that he did to tidy up my laptop and make it more efficient. Money well spent! I would thoroughly recommend.
Mrs Everson
10:13 15 Nov 17
Robin Whiting has assisted us with our home computing on two occasions. I found him to be personable, extremely knowledgeable and able to navigate around numerous problems and find a solution in a very thorough and patient way. He was prepared to solve even the smallest problem calmly and effectively. He also found ways of making our email and other systems more efficient and easier to use by integrating our computer with our i-phones and i-pad. Nothing is too much trouble.I would thoroughly recommend Robin to any customer.
Rosie Debelle
16:42 24 Oct 17
We spent a lot of time and due diligence when looking for IT support and are delighted to work with Robin who has brought our systems into the 21st century. He is extremely reliable and often under-promises and over-delivers.
Richard Price
15:28 24 Oct 17
Robin came round very quickly and did a great job on our home computer. A good, honest guy to deal with, and I wouild recommend him.
Ceri Crosskey
11:17 23 Oct 17
Robin's support to our company has been invaluable. He's prompt, trustworthy and always gets the job done in an efficient manner without over complicating the process - he's also good value for money. I would not want to put our IT needs in another company's hands.Tracey Simpson of Natural Enhancement (UK) Ltd
Tracey Simpson
12:02 18 Oct 17
Robin is always very helpful and will offer you a good solution at a very reasonable price. I have used him several times and his work is always to a high standard. Thoroughly recommend!
Poole Punters
09:15 14 Oct 17
Robin is very good at what he does and he has been super helpful to me, and kept my small company on the road. He works remotely or comes to the office, and both are fine. Friendly and cheerful, and he rides a very cool motorbike! Highly recommended.
Paul Simmonds
14:57 13 Oct 17
Robin is a very competent IT professional. Keen to help promptly when he is needed. I would not hesitate to commend his expertise and efficiency.
Graham Ritchie
10:47 10 Oct 17
First Class Service. Prompt Knowledgeable Professional Polite
Mark Eskins
09:05 10 Oct 17
Always outstanding support and help . Hugely grateful . cannot recommend more highly if like me you have limited IT skills and need support when the jinxes emerge
sapper
18:16 09 Oct 17
Diane Hartnett
15:05 09 Oct 17
I would strongly recommend Robin. He is a highly capable technical expert with the essential skill of being able to translate "IT Geek speak" into understandable terminology. He is pragmatic, robustly honest and reliable. I trust Robin with my data on which my business is based: it is safe in his hands & his skills are not outrageously expensive. He can also up your street cred as he arrives at your home on a cool motorbike!
Peter Leadbetter
14:37 09 Oct 17
Excellent service at a sensible price. Robin Whiting really knows his computers and is a pleasure to deal with. I would use no one else.
Geoff Herrington
14:31 09 Oct 17
Found My IT Guy advertised in the Moseley and Kings Heath magazine. Am always wary of contacting anyone for computer assistance, as am usually treated with some disdain due to not being too computer savvy. Am so pleased I plucked up the courage an contacted My It Guy. I received loads of advice, by email, on what to buy and then had new laptop set up by a lovely young man. Nothing was too much trouble and he answered all my questions patiently. I wasn't spoken down to and was not made to feel my questions were simple or silly. I cannot recommend this service highly enough.
Jan Rapport
12:20 09 Oct 17
After spending far to many evenings trying to repair my own laptop, I contacted My IT Guy, who arranged a time and date to arrive at my home to correct this. He arrived on time and did what he said he would, with out fuse or drama, all files where saved, no lose of any data. I'm now using my computer trouble free, my personal and work email accounts work along side each other. Will use My IT Guy again and would recommend My IT Guy to anyone having problems with a PC. Very Professional.Terry Rowley
Terry Rowley
11:25 09 Oct 17
Very reliable and prompt service - reasonable prices and deals with both PC and Mac - all very professional and pleasure to work with .
Dick Polak
10:52 09 Oct 17
Robin has now helped me out on a number of occasions. Very quick response and can normally sort out the problem over the phone. Highly recommend!
dawn bourne
10:12 09 Oct 17
Robin goes above and beyond to sort out problems. I've been using him for several years now and cannot recommend him highly enough. He is quick to respond, completely honest and trustworthy and all this at a really decent price.
Yolanda Szredzki
09:29 09 Oct 17
We've used Robin a number of times of the past year or so. He has been a huge help to our business. Incredibly knowledgeable of both hardware and software. The efficiencies he's brought to our operationshave been a huge help. We would highly recommend.
James Carter
09:09 09 Oct 17
Really helpful and speedy response. Reliable and confidential support when needed. We can highly recommend My IT Guy.
Clare Mann
08:44 09 Oct 17
Excellent. Highly responsive, extremely knowledgeable and always goes above and beyond. My business used My It Guy when he was in London, as did my family and we still only use him - albeit remotely - from Manchester. Highly recommended
Tom McNeile
08:38 09 Oct 17
We have been using My IT Guy for a couple of years & I have no hesitation in recommending their services to anyone. Quick, efficient, unobtrusive & honest & fair pricing. One less problem to worry about!
Colin Matthews
08:30 09 Oct 17
I found Robin through a Google search. We needed someone to move all of our emails away from their current hosting, to allow us to relocate our website. As someone who knows pretty much zero about such things (and having been left frustrated by more than my fair share of IT ‘professionals’ in the past) I gave Robin a call to see if he could help us out.
His professionalism was apparent immediately, and after just a short initial conversation I was confident in hiring Robin to help us. Robin communicated with our web developers independently, so I wasn’t made to be a middleman passing information from one person to another. This took a lot of pressure away from me.
Everything was completed to a high standard and on time, with no headaches or complications. As a small business, it is such a relief to find people who deliver on their promises and the service we received from Robin was first class from start to finish.
I would recommend him in a heartbeat and will definitely use him again.
We came across Robin, via a Google search, when we were looking for IT support, to sort out various issues and niggles with our systems, and to help and advise on upgrades and IT security. What a find! We have found Robin to be knowledgeable, professional and infinitely patient with those of our staff, who have only a “layman’s” knowledge of technology.
He has suggested cost-effective solutions to our issues, and helped implement and install them, without fuss or drama. To top it all, he is friendly, courteous and polite, and a thoroughly decent chap! I am proud to call Robin ‘My IT Guy’ and I would be very happy to offer a first-hand reference to anyone who might require it.
We started our business in 2005 and having used nearly all the IT support companies in South London by 2011, it was a massive relief when we found Robin. He is quite simply “excellent”. All his expertise and knowledge are complimented with a great personality and high levels of integrity. I really cannot recommend him enough.
My IT Guy provides excellent IT support at extremely affordable prices. We have been delighted with the work that they have done for us, both on site and remotely. Robin is always very helpful and has been able to solve all of our IT issues.
My IT Guy couldn’t have been more professional, helpful and service-oriented. He fixed a complex, deeply embedded problem remotely, which was very cost-effective for me, and meant my day was far less interrupted than a home visit would have entailed. His pricing is extremely competitive. I’ve already posted on Facebook how delighted and relieved I am with his work! 🙂
Let me say how much I appreciate your help: thank you SO much. You were brilliant and my computer is now like a new machine. I no longer dread doing emails! And, as you predicted, the additional contacts and diary functionality which I didn’t even know I wanted, is something I really enjoy. So, thanks again. And I will definitely come back to you if I have any other issues.
Very impressed with the service. Robin used his time efficiently and well, and everything worked spot on. He used some clever insider knowledge to overcome the inevitable obstacles that software can throw at us, and gave some excellent advice. Did absolutely everything it says on the tin (and the website)… and more.
We just want to say a MASSIVE thank you for all your work. It is so reassuring for us to have our own IT guy to support us and who we can trust. It has made our lives SO much easier!
You handled everything with great professionalism, speed and courtesy and I’d have no hesitation in calling you back or recommending you.
Robin was prompt, polite, helpful, calm and very competent. Efficiently cleared out viruses, recovered data and upgraded our small network. Highly recommended.
I was very impressed with your service last week and I have certainly been recommending your business! My computer has been fast and like a new machine!