Testimonials and Reviews
I found Robin through a Google search. We needed someone to move all of our emails away from their current hosting, to allow us to relocate our website. As someone who knows pretty much zero about such things (and having been left frustrated by more than my fair share of IT ‘professionals’ in the past) I gave Robin a call to see if he could help us out.
His professionalism was apparent immediately, and after just a short initial conversation I was confident in hiring Robin to help us. Robin communicated with our web developers independently, so I wasn’t made to be a middleman passing information from one person to another. This took a lot of pressure away from me.
Everything was completed to a high standard and on time, with no headaches or complications. As a small business, it is such a relief to find people who deliver on their promises and the service we received from Robin was first class from start to finish.
I would recommend him in a heartbeat and will definitely use him again should the need arise.
We came across Robin, via a Google search, when we were looking for IT support, to sort out various issues and niggles with our systems, and to help and advise on upgrades and IT security. What a find! We have found Robin to be knowledgeable, professional and infinitely patient with those of our staff, who have only a “layman’s” knowledge of technology.
He has suggested cost-effective solutions to our issues, and helped implement and install them, without fuss or drama. To top it all, he is friendly, courteous and polite, and a thoroughly decent chap! I am proud to call Robin ‘My IT Guy’ and I would be very happy to offer a first-hand reference to anyone who might require it.
We started our business in 2005 and having used nearly all the IT support companies in South London by 2011, it was a massive relief when we found Robin. He is quite simply “excellent”. All his expertise and knowledge are complimented with a great personality and high levels of integrity. I really cannot recommend him enough.
Very impressed with the service. Robin used his time efficiently and well, and everything worked spot on. He used some clever insider knowledge to overcome the inevitable obstacles that software can throw at us, and gave some excellent advice. Did absolutely everything it says on the tin (and the website)… and more.Jim Rayner
We just want to say a MASSIVE thank you for all your work. It is so reassuring for us to have our own IT guy to support us and who we can trust. It has made our lives SO much easier!Carmel Miller
You handled everything with great professionalism, speed and courtesy and I’d have no hesitation in calling you back or recommending you.Duncan Crole
My IT Guy couldn’t have been more professional, helpful and service-oriented. He fixed a complex, deeply embedded problem remotely, which was very cost-effective for me, and meant my day was far less interrupted than a home visit would have entailed. His pricing is extremely competitive. I’ve already posted on Facebook how delighted and relieved I am with his work! 🙂S. McKenna
Let me say how much I appreciate your help: thank you SO much. You were brilliant and my computer is now like a new machine. I no longer dread doing emails! And, as you predicted, the additional contacts and diary functionality which I didn’t even know I wanted, is something I really enjoy. So, thanks again. And I will definitely come back to you if I have any other issues.E. Johnson
Robin was prompt, polite, helpful, calm and very competent. Efficiently cleared out viruses, recovered data and upgraded our small network. Highly recommended.Ned Paul and Hazel Jackson
I was very impressed with your service last week and I have certainly been recommending your business! My computer has been fast and like a new machine!Kevin Goodman