Your feature-rich cloud telephone system

My IT Guy has partnered with Birmingham-based Midshire Business Systems to provide their HostX solution; the perfect internet-based telephony system for small businesses.

Enterprise features for small businesses


Traditionally, adopting an office telephone system with a bundle of added features can be very costly, however, with Midshire HostX Cloud Telephone Systems, your business can have all of these attributes as well as its added functionality already included in the HostX package.HostX allows businesses of all sizes to have a feature rich telephone system without the large capital outlay involved with a physical telephone base unit.

With HostX, the telephone system is hosted in the ‘cloud’. Furthermore, the telephone system is operated and maintained by Midshire, giving your business the opportunity to spend more time on what matters most, your customers.

Work from anywhere, as though you’re in the office

With HostX, it gives your staff the opportunity to work from home, a hotel or on their mobile phone, while still being connected to your office telephone system. In turn, this means that incoming calls to your business can be transferred through via an extension number as if the staff member was present in the office.

Likewise, if your office is based in the UK, you can be working anywhere in the world, making calls and presenting the main UK telephone number to the recipient of the call. This has major cost advantages as international calls can be made, at the same price as a local call.

Included Features:

HostX comes with a whole load of exclusive features, in the box, making it the perfect platform for growing businesses, some of the features of the solution include:

  • Hold Call
  • Queues
  • Call history
  • Voicemail
  • Call Recording
  • Call Screening
  • Call Waiting
  • Call Diversion
  • Call Transfer
  • Click to call
  • Alerts
  • Hunt Groups
  • Remote access
  • DND (Do not disturb)
  • Active call list
  • Call Parking
  • Enhanced Operator Console
  • Conferences
  • Import for Setups
  • User control
  • Caller Id Routes
  • Live call pricing
  • Call back
  • CRM Integration
  • Pick up groups
  • Music on hold (moh)
  • Time & Day Routes
  • Force hang up
  • Call announcement

Enterprise telephony features for small businesses

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